Privacy Policy

Adhunik Shop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website [https://adhunik-shop.blogspot.com/] and our WhatsApp communication channel. Please read this policy carefully.

1. Information We Collect

To provide you with our services, we may collect the following information:

  • Personal Identification Information: Your name and mobile phone number, which you provide when you contact us via WhatsApp.

  • Transaction Information: Details about the products and services you purchase, payment information (processed through third-party payment gateways like bKash, Nagad, etc.), and delivery details (like email address for digital delivery).

  • Communication Data: The content of your messages, queries, and communication with us via WhatsApp.

2. How We Use Your Information

We use the information we collect to:

  • Process your orders and deliver digital products or subscriptions.

  • Communicate with you about your order, including sending confirmations and support messages.

  • Respond to your inquiries and provide customer service.

  • Comply with legal obligations in Bangladesh.

3. Sharing Your Information

We do not sell or trade your personal information. We may share your information with third parties only in the following situations:

  • WhatsApp (Meta): As we use the WhatsApp Cloud API, Meta processes communication data on our behalf. Messages are end-to-end encrypted, but Meta's policies apply.

  • Legal Requirements: If required by law, we may disclose your information to law enforcement or other government authorities.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure. All communications via WhatsApp are protected by end-to-end encryption.

5. Your Rights

You have the right to:

  • Inquire about the personal data we hold about you.

  • Request corrections to any inaccurate information.

  • Stop receiving communications from us by sending a "STOP" message on WhatsApp.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Business Name: MST. KAFIYA BEGUM

  • Email: contact@adhunikshop.site